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By using our website, you agree to<br />the practices outlined below:<br />Information We Collect<br />● Personal Details: Name, contact number, email address, and delivery address provided<br />during the order process.<br />● Payment Information: Securely processed through trusted third-party payment<br />gateways; no payment details are stored on our servers.<br />● Usage Data: Browser type, IP address, and website interaction data collected to<br />improve user experience.<br />How We Use Your Information<br />● To process and deliver your orders.<br />● To improve our website and services.<br />● To send you updates about your order and occasional promotional offers (with your<br />consent).<br />Data Security<br />We use industry-standard encryption protocols to protect your data. However, no method of<br />transmission over the Internet is 100% secure, and we cannot guarantee absolute security.<br />Third-Party Sharing<br />We do not sell or share your personal data with third parties, except for:<br />● Payment processing (via secure gateways).<br />● Delivery partners to fulfill your orders.<br />Cookies<br />We use cookies to enhance your browsing experience. You can disable cookies in your browser<br />settings if preferred.<br />Contact Us<br />If you have any questions about our privacy practices, please email us at<br />support@maaoorufoods.com.</span></p>","enabled":true,"seo":{"en":{"description":"","keywords":"","title":""}},"addToFooter":true,"addToMenu":true,"isHomePage":false,"type":"custom"},{"_id":"679877e04a8f7872e204d6e7","contentType":"generic-text-page","name":"Shipping Policy ","path":"/shipping-policy-","created":"2025-01-28T06:23:28.288Z","updated":"2025-01-28T06:23:28.288Z","content":"<p><strong><span style=\"font-size: 36px;\">Shipping Policy</span></strong></p>\n<p><span style=\"font-size: 14px;\">At Maa Ooru Foods, we ensure prompt and safe delivery of your orders. Here are the terms of<br />our shipping policy:<br />Delivery Area<br />We currently deliver within specified locations in Bangalore. Please check availability at<br />checkout.<br />Delivery Time<br />● Orders are typically delivered within 45&ndash;90 minutes from the time of confirmation.<br />● Delivery times may vary based on location, traffic, and weather conditions.<br />Delivery Charges<br />● Free Delivery: For orders above ₹500.<br />● A nominal delivery fee may apply for orders below ₹500.<br />Order Tracking<br />You will receive updates via SMS or email about your order status. For assistance, contact us at<br />support@maaoorufoods.com.&nbsp;</span></p>","enabled":true,"seo":{"en":{"description":"","keywords":"","title":""}},"addToFooter":true,"addToMenu":true,"isHomePage":false,"type":"custom"},{"_id":"6798781d4a8f7872e204d6e8","contentType":"generic-text-page","name":"Return and Refund Policy","path":"/return-and-refund-policy","created":"2025-01-28T06:24:29.597Z","updated":"2025-01-28T06:24:29.597Z","content":"<p><strong><span style=\"font-size: 36px;\">Return and Refund Policy</span></strong></p>\n<p><span style=\"font-size: 14px;\">At Maa Ooru Foods, we strive to deliver fresh, high-quality food. However, if you are not<br />satisfied, our return and refund policy ensures a seamless resolution:<br /><strong>Return Policy</strong><br />● Perishable Items: Due to the nature of our products, we do not accept returns of food<br />items.<br />● If you receive the wrong order or items are missing, please contact us within 30 minutes<br />of delivery for resolution.<br /><strong>Refund Policy</strong><br />Refunds are applicable in the following cases:<br />1. Incorrect order delivered.<br />2. Missing items in your order.<br />3. Severe quality issues (e.g., spoiled food).<br /><strong>Refund Process</strong><br />● Contact us at support@maaoorufoods.com or via WhatsApp at +91 7483944645<br />with your order details.<br />● Our team will verify the issue and credit your refund within 5&ndash;7 business days to the<br />original payment method.<br />Cancellation Policy<br />● Once an order is placed, cancellations are not allowed as food preparation begins<br />immediately.<br />Contact Us<br />For concerns or feedback, reach us at support@maaoorufoods.com or +91 7483944645</span></p>","enabled":true,"seo":{"en":{"description":"","keywords":"","title":""}},"addToFooter":true,"addToMenu":true,"isHomePage":false,"type":"custom"},{"_id":"67a5b2bb477d29243f601503","contentType":"generic-text-page","name":"Terms and Conditions","path":"/terms-and-conditions","created":"2025-02-07T07:14:03.487Z","updated":"2025-02-07T07:14:03.487Z","content":"<p><span style=\"font-size: 16px;\"><strong>Maa Ooru - Terms and Conditions for Online Orders</strong></span><br />Last Updated:7th Feb,2025<br />Welcome to Maa Ooru! By placing an order through our website, you agree to the following<br />Terms and Conditions. Please read them carefully before ordering.<br />1. General Terms<br />1.1 These Terms govern the ordering, payment, and delivery of food from Maa Ooru via our<br />website.<br />1.2 Maa Ooru reserves the right to modify these Terms at any time. Continued use of the<br />website constitutes acceptance of any updates.<br />1.3 By using our services, you confirm that you are at least 18 years old or have permission<br />from a legal guardian.<br />2. Ordering and Payments<br />2.1 Placing an Order: Orders can be placed via our website, where you select items, confirm<br />quantities, and proceed to checkout.<br />2.2 Order Confirmation: Once an order is placed, you will receive a confirmation email/SMS.<br />This does not guarantee acceptance; we may cancel an order if necessary.<br />2.3 Pricing &amp; Taxes: Prices displayed are final, inclusive of applicable taxes. Additional delivery<br />charges may apply.<br />2.4 Payment Methods: We accept online payments via UPI, debit/credit cards, wallets, and net<br />banking. Cash on Delivery (COD) may be available for selected areas.<br />3. Order Cancellation and Modifications<br />3.1 User Cancellations:<br />● Orders can only be canceled within 5 minutes of placing the order. After this,<br />cancellations are not allowed as food preparation begins immediately.<br />3.2 Maa Ooru Cancellations:<br />● We reserve the right to cancel orders due to unavailability, technical errors, or<br />unforeseen circumstances. Refunds (if applicable) will be initiated to the original<br />payment method.<br />4. Delivery Policy<br />4.1 Delivery Time: Estimated delivery time depends on location, order volume, and traffic<br />conditions. We strive to deliver within the estimated time but do not guarantee it.<br />4.2 Delivery Address: Ensure your provided address is accurate. Incorrect addresses may<br />lead to delays or failed deliveries, with no eligibility for refunds.<br />4.3 Failed Delivery Attempts: If a customer is unavailable during delivery, the order may be<br />marked as delivered, and no refunds will be provided.<br />5. Refunds &amp; Replacements<br />5.1 Eligibility for Refunds:<br />Refunds are applicable in the following cases:<br />1. Incorrect order delivered.<br />2. Missing items in your order.<br />3. Severe quality issues (e.g., spoiled food).<br />5.2 Process:<br />● Contact our support team via +917483944645 with order details and proof (photos<br />if required).<br />● Approved refunds will be processed within 5-7 business days via the original payment<br />method.<br />6. Food Quality &amp; Liability<br />6.1 Hygiene &amp; Safety: Our food is prepared with the highest hygiene standards. However, we<br />are not liable for adverse reactions due to allergies. Customers must review ingredients before<br />ordering.<br />6.2 Temperature &amp; Freshness: We ensure the freshness of our food at the time of delivery but<br />are not responsible for temperature changes due to delayed consumption.<br />7. User Responsibilities<br />7.1 Account &amp; Security: Users must provide accurate details when ordering. Any fraudulent<br />transactions may result in account suspension.<br />7.2 Misuse: Customers must not misuse the platform, engage in fraudulent chargebacks, or<br />place fake orders.<br />8. Dispute Resolution<br />8.1 Any disputes must be raised within 48 hours of order completion.<br />8.2 Disputes will be resolved amicably; if unresolved, legal matters will fall under the jurisdiction<br />of Bangalore, India courts.<br />9. Contact Us<br />For queries, cancellations, or complaints, contact:<br />📧 support@maaoorufoods.com or +91 7483944645<br />By ordering from Maa Ooru, you agree to these Terms. Enjoy your meal! 🍛</p>","enabled":true,"seo":{"en":{"description":"","keywords":"","title":""}},"addToFooter":true,"addToMenu":true,"isHomePage":false,"type":"custom"}]};